Business Support Service

Our local team are ready to assist Latrobe Valley businesses, with a tailored and personalised approach, we will connect you with the information and services relevant to your business.

Local businesses can now access a free tailored support service through this pilot program funded by the Latrobe Valley Authority, with staff based at Latrobe City, Wellington Shire, Baw Baw Shire and LVA offices.

During the pilot, people who either have a business, or are thinking about starting one can access the tailored support service which is free, flexible, confidential and adaptable to your specific needs.

The service is highly tailored to your business, as we work alongside you to achieve your business goals, and provide only the information that is relevant to you.

We can help you with navigating the various services on offer, walk you through the process, and follow up to make sure you are on track.

As of January 2020, early stage businesses in the Latrobe Valley may also be eligible for funding through the Latrobe Valley Business and Industry Capability Fund for skills and capability building (including training, professional services and feasibility studies), infrastructure, equipment and collaborative business activity.

Funding can only be accessed through consultation with your local Concierge – we will work closely with you to determine the kind of support best suited to your business.

Contact your local Concierge today to discuss the range of support options available and funding eligibility.

If your business can offer professional services such as accounting/finance, legal, marketing, web design, or business development/advisory, don’t miss the opportunity to connect with local businesses who require your services. Register your business on Gippsland Business Connect and contact your local Concierge to find out more.

How will this service benefit my business?

  • Tailored and personalised support
  • Access to up to date information
  • Connections to the most appropriate services
  • A central point of contact to direct enquiries
  • Keep up to date on new opportunities
  • Funding may be available to help develop your business capability and get you to the next level

How is the service different?

We are providing a tailored and coordinated approach to help local people access the many government and private sector programs that exist to support businesses.

We are also actively looking for opportunities to bring support agencies, regulators and professional services together to help solve complex issues and challenges for local businesses.

Beyond the pilot

At the end of the 12-month pilot, we will work together to determine the future look of the service, based on your feedback. If you have suggestions or ideas about we could better support local businesses in the future, we’d love to hear from you.

Contact your local business concierge

Latrobe City Council

Erin Moore

Phone: 1300 367 700


Wellington Shire Council

Teresa Tantaro

Phone: 1300 366 244


Baw Baw Shire Council

Alana Ravenhorst

Phone: 1300 229 229


Latrobe Valley Authority

Sarah Tate

Phone: 1800 136 762